Your Stay
Our experienced mental health team will support you during your stay.
Accommodation
Mackay Private Mental Health Unit offers 8 private rooms with ensuite bathrooms.
DVA Accommodation
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.
Learn more about Veterans and DVA.
Meals
We pride ourselves on our comprehensive and appetizing meal service. All meals are prepared in the hospital kitchen, where we focus on meeting the nutritional needs of all patients. Special dietary needs are catered for, on request and consultations can be arranged with our dietitians.
All meals are served in the hospital dining room unless otherwise directed by your treating team.
Meal services times are:
- Breakfast: 7:00am - 8:15am
- Lunch: Midday - 1:15pm
- Dinner: 5:15pm - 6:30pm
Morning tea, afternoon tea and supper is also served.
Housekeeping
Our staff take pride in delivering a high standard of hotel service, through the maintenance and cleaning of all patient areas, rooms and communal areas.
If you have any concerns about our housekeeping during your stay, please speak to your allocated Nurse who will have this addressed.
Parking
Free onsite parking is available for visitors, carers and staff. We recommend that you travel to and from hospital with a carer, friend or relative, as inpatients are not permitted to operate a motor vehicle during admission.
Pastoral care
Religious visits can be arranged on request. Please speak to our hospital staff who will be happy to organise a suitable visit for you.