Mackay Private Hospital is a Tier 1 provider for the Department of Veterans' Affairs (DVA).
As part of this relationship, the hospital provides a range of services to eligible veterans and war widows, including those listed below.
Veteran accounts and entitlements
If you're an eligible veteran or war widow, you won't have any personal expenses for treatment at Mackay Private Hospital and you won't receive an account. You will, however, be charged for calls made to mobile, long distance (STD) and international (ISD) numbers. Local calls are free.
Types of accommodation
Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.
If your personal preference is single room accommodation, arrangements should be discussed with hospital staff. Allocation of a single room under these circumstances will require you to meet the extra accommodation cost.
Transport to and from hospital
Some veteran patients are eligible to have transport arranged for them through the Department of Veterans' Affairs.
Discharge transport can be organised by our unit staff via the DVA if required.
The Department can be contacted for general enquiries on 133 254, or the local Veterans Affairs Network Offices on 1300 551 918 for further information.